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Conferences & Meetings
I would just like to put on record my utmost thanks and deepest gratitude for you and your team’s help for May Day Awards 2017 that happened on 13 May 2017.
 
First and foremost, I must acknowledge the great help rendered to me by the entire banquet team (inclusive of your part-timers), who tirelessly adhered to my changes and had the initiative to come and check with me if I needed any extra help. Under the guidance of Arnand & Osman, this team is one that I couldn’t possibly live without. All my last minute requests and frustrations from the committee were met with smiles and a generally cheerful attitude. This helped make my job a lot easier and it was a joy working with all of you.
 
From the never ending changes to my layout to my requests for extra tables and what not, Arnand & Osman stood strong next to me. It came to a point that I had felt bad in asking for more changes. But that steadfast and cheerful attitude remained throughout. Your advice and casual chats helped me realize that this was a team effort of Quebec and OCC, and the event would not have been as successful as it was without that.

From the planning phase, right up to execution, Fabian & Sheena were right there by my side. Bending over backwards to ensure I got the things that I wanted when I needed it the most. This is quite possibly the best venue team I have worked with in my few years of event management. No doubt I will be selling and pushing for your venue more, after I have received top notch service and professionalism from the entire team.
In summary, I would just like to say the biggest thank you I can possibly give to the entire OCC team, be it front line or behind the scenes, as I could not have done this without all of you. Once again, thank you and I really hope to work with you guys again soon!
  Glenn Michael
Quebec Leisure International Pte Ltd
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Our Ministry has our MSF Day held at Orchid Country Club on 20 Jul 2017.  It was a successful event with the valuable help rendered from your team including Sheena Ooi, Rudy, Tyron and Azman.

  1. Sheena was prompt and efficient in catering to our enquiries and logistic requirements.  She would try her best, within her limits, to address our needs.
  2. Rudy was responsive when we sought his urgent assistance to rearrange the seating arrangement before the event commencement.  He and his helper were swift in making the required changes despite the short turnaround time.
  3. Tyron has been very helpful in providing his guidance and support at the AVA room.  He further stayed back after his working hours to meet my team to understand our needs. This helped to ensure successful execution of the programme.
  4. Despite the minor hiccup on inadequate provision of lunch for our 900 staff, Azman was quick in addressing the situational concerns by getting his food and beverages’ team to quickly replenish the food.

Your team impressed us with their professionalism in attending to our requests and responding to situational needs. We look forward to possible working opportunity with your team in future. Thank you.
  Ms Poh Bee Kuang
Ministry of Social and Family Development
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Need your help to extend a word of thanks to Captain Prem and Joseph for their assistance during our pre SDC on 5 Aug 17. They have been attentive to our needs throughout the conference, and they were ready to help us even as we made some changes along the way. Appreciate their help at our event!
  – Mr Kai Han,
HSEU Pre-Special Delegates Conference
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Dear Karen, thank you very much for the arrangement for our John Deere Field Day with AT&B. We are very pleased and happy on the set up and arrangement provided by you and your fellow colleagues (Banquet & AV) from OCC. Without your professional help and good customer service, things will not be as smooth. It has been a successful day for us. We look forward to hold more events in your club premises in the near future.
  - Zac Ang,
AT & Besquip (Asia Pacific) Pte Ltd
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On behalf of the Organising Team of the recent Tripartite Retreat held in Aranda Lounge at OCC last Friday, 20 January 2017, we would like to express our appreciation for the great staff support of the OCC staff, including:-

Bro Thomas Ng, Head of Sales & Marketing (S&M) - Practically walked through with us every details during the preparation stage Sis Sheena Ooi, Senior Manager (S&M) -  Almost on call standby 24-7, especially in the last few days leading up to the event.

Bro Rudy, Banquet Team – It was our first time using the Aranda Lounge for a seminar, so we were not familiar with the room layout. Their team had to manage our requests for ‘mobilising’ all sorts of furniture around.

Sis Laurel, Banquet Team -The team also made sure our meals were ready punctually, ensuring our participants were never short of food.

Bro Joseph, AV Team - Think we also maxed out on our use of AV equipment within Aranda Lounge, and even had to go into the KTV rooms.

Bro David, AV Team - Joseph and his team made the necessary setup one day prior to the event, and ran through a thorough test. End result: pitch perfect sound for the day!

Sis Jem Poh, Golf - The smiley faces of the golfers after the game are enough ‘evidence’ that the pre-dawn game had gone well. Quoting Mr Yeo: “Everything went smoothly. The hot drinks and bananas at mid-way were god-sent!”

And many more who worked hard behind the scene. We hope to have the chance to work with your staff in the future again. Wishing you and your staff a happy Chinese New Year! Thank you.
  - Florence Tee,
SNTUC Industrial Relations Department (Tripartism)
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