Orchid Club About


Join the Team and Make A Difference

We look forward to hiring passionate individuals who thrive on challenges and creativity to join our friendly Orchid family. We offer qualified candidates many opportunities to excel in their chosen professions.


For keen applicants, kindly submit your full Curriculum Vitae, including the position you are applying for, current and expected salary to:


Please Note: Only shortlisted candidates will be notified.


  • Prepare buggies for tournament/timesheet and co-ordinate tee times
  • Load and unload golf bags
  • Record players and timesheet (tee/turnaround/completion) accurately
  • Brief golfers on golf etiquette and safety, enforce it by ensuring golfers adhere to the golf etiquette and rules
  • Ensure tidiness around the tees, golf courses and range
  • Maintain pace-of-play
  • Monitor weather conditions
  • Inspect lightings for night golf
  • Perform any other duties assigned from time to time


  • Secondary and above with minimum 1 year of relevant work experience
  • Conversant in English and one other language
  • Service-oriented with good interpersonal skills
  • Sound overview of the golf course with regards to pace-of-play
  • Be tactical in enforcing pace-of-play
  • Able to work on shifts, weekends and public holidays


  • Golf registration duties.
  • Answering of enquiries, handle faxes, mails, time sheet booking.
  • Preparation of handicap, pc and introduction/reciprocal cards/letters.
  • Any ad-hoc duties as assigned.


  • G.C.E. ‘O’ Level and above
  • At least 1 year in customer service in hospitality industry.
  • Possess good interpersonal and communications skills.
  • Able to work shifts, weekend and public holidays


  • Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to “up-sell” the hotel rooms to increase revenue and occupancy
  • Responsible for the daily operations of front office and ensure high standard of service constantly maintained
  • Ensure efficient check-in & check-out of guest and members
  • Study all reservations for the day and make necessary arrangements before guest’s arrival
  • Issuing of room keys and sharing of information about the Club including F&B outlets and facilities
  • Work in conjunction with housekeeping on maintenance/cleanliness of rooms and hotel vicinities
  • Perform Point of Sales transactions and counting/verifying cash dutifully
  • Perform inventory checks and ensure items are replenished periodically
  • Any other duties assigned by the reporting officer


  • Minimum GCE ‘O’ level education
  • Some experience in a similar capacity would be an advantage
  • Computer literate
  • Pleasant personality and service oriented
  • Willing to work on weekends, public holidays and rotating shifts including mid-night shift

This role may lead a team of 1-2 team members, and reports directly to the Finance Manager.


Financial Accounting

  • Maintain full set of accounts for one or more entities within the Group, including consolidation
  • Prepare monthly HQ consolidation package, internal management reports with analysis and explanations (including power point slides)
  • Ensure timely submission of monthly consolidation package to HQ Consolidation Team
  • Prepare balance sheets and other related schedules
  • Prepare bank reconciliation and cash flow forecast
  • Preparation of statutory accounts, liaising with auditors in the finalisation and issuance of statutory accounts
  • Ensure compliance of all statutory reporting matters such as finalisation of statutory accounts on time for filing with ACRA, and the department of statistics forms
  • Assist in annual forecast and budgeting exercise
  • Includes supervision of Accounts Receivables team for cross-function exposure


  • Preparation of GST schedule and quarterly submission to IRAS
  • Preparation of deferred and current tax provision calculations
  • Preparation of Jackpot PLR submission on a monthly basis
  • Ensure returns for corporate tax, GST and other relevant taxes are submitted, payments made on time and all relevant regulations are complied with


  • Covering for Payroll and related duties

Fixed Asset Register

  • Maintain fixed asset register
  • Yearly fixed asset physical count

Other Finance related duties

  • Expected to be able to do monthly presentation to EXCO/Committee Members
  • Assist Finance Manager/Head of Finance in Corporate Governance related matters (including Internal Audit procedures), first draft review of Approval Papers submitted from operating units
  • Assist with the update and quarterly submission of tier-1 risk dashboard
  • Assist Head of Finance in project-based feasibility studies, data analysis, IT initiatives and related integration
  • Assist with annual process, policies and procedures review
  • Manage General Insurance contract of the Club
  • Must be prepared to cover cross function work within Finance/Purchasing Department, including job rotation within Finance/Purchasing Department for own exposure and learning purposes
  • Ad-hoc duties as assigned from time to time by the Finance Manager/Head of Finance


  • Degree holder with at least 2 years of audit experience
  • Strong in accounting skills and concepts. Technically and technologically savvy
  • Strong in excel and graph charts
  • Strong in power point
  • Good interpersonal skills and effective in time management
  • Able to adhere to timelines with high level of accuracy
  • Cheerful, independent, reliable and responsible; A hands on team lead and good team player

The Sales Manager is responsible for assisting, identifying and developing corporate account relationships for the group segments to maximize club revenue such as MICE, Banquet, Room, etc. Incumbent to ensure his or her sales targets and objectives are met.



  • Research, identify, target and solidify relationships with existing and new group accounts
  • Develop and manage quarterly action plans outlining specific sales actions to uncover new business potential for the entire club portfolio
  • Build strong business partnerships, matching portfolio offering with client needs
  • Conduct weekly sales calls for new group business
  • Uncover new group business accounts for the portfolio of properties according to the respective club’s guidelines and goals
  • Handle account details so that all pertinent aspects of solicitation and closing are completed and documented

Marketing & Financial

  • Travel to conduct sales calls, attend identified trade shows and conferences to promote the club
  • Participate in the development and implementation of the annual marketing plan pertaining to group market segments to be utilized in the achievement of revenue goals
  • Participate in the development of annual rate structure and strategies with Head of Sales & Marketing to achieve annual goals in the Banquet and Corporate hotel sales
  • Assist to plan, control and direct activities of the field sales force to secure maximum sales volume and profit target and to develop maximum potential sales from all markets for the club’s products
  • Develop strategies and objectives with regard to revenue, profitability, new products, new business and market opportunities
  • Assist to prepare annual sales budget and participate in the determination of market potential and in preparation of sales expenses estimates
  • Assist to produce regular reports, analysis & forecast for Senior Management on current market/product development and trend including customer reactions
  • Assist to develop marketing policy, recommend product and product line revision as well as pricing policy, other strategies and partnership program with distributors in the region
  • Maintain contacts with major accounts, principals and customer service activities
  • Assist to supervise sales activities through sales & sales support personnel

Operational & General

  • To assist in checking, handling and overseeing all related VIP events
  • To coordinate with Banquet Operations, Stewarding, F&B Outlet operations to areas of cleanliness and food hygiene
  • Conduct and chair all internal meetings as and when required
  • Performs any other duties as assigned by the Head of Sales & Marketing from time to time


  • Minimum GCE ‘O’ Level/A Level/Diploma/Tertiary Education
  • Minimum 3 to 5 years’ experience
  • Presently holding similar position in other hotels/clubs, an added advantage
  • Experience in Food and Beverage/Hospitality related field preferred
  • Computer Software (Microsoft etc)
  • Good administrative, planning and organization Skills
  • Knowledge of Delphi Sales & Marketing system an advantage
  • Pleasant Personality/Neat Appearance/Well-Groomed
  • Fluent spoken & written English
  • Being bilingual would be an advantage


  • Oversee and handle daily administration of Social & Recreation operations
  • Responsible for the tracking and generating of daily and monthly sales, patronage and participation reports
  • Responsible for the organising of bi-monthly committee meetings including but not limited to timely follow up on decisions required and minutes preparation
  • Planning and execution of Club events within budget
  • Managing the day-to-day operation of Reading Room in a safe and effective manner
  • Assist in daily gym duties when required, including but not limited to counter services, enforcing safety rules and regulations on workouts and the use of exercise equipment
  • Carry out any other duties or special assignments as may be assigned by the management from time to time


  • Minimum ‘O’ Level qualification
  • Prior experience working in a gym or administrative duties will be an advantage
  • Proficient in MS Office including Words, Excel and PowerPoint
  • Fun and outgoing personality with good communication and interpersonal skills
  • Well-organised, disciplined and detailed oriented
  • Ability to work well both individually and in a team with minimal supervision
  • Able to work shift and on public holiday

The Housekeeping Supervisor plays a vital role in ensuring the smooth operations of the housekeeping departments. Their primary role is ensuring that Room Attendants are fully versed on their job requirements and completing their duties to the hotels set standards. The supervisor will ensure pre and post shift duties are completed and finally ensure all staff are at work timeously, reporting discrepancies to the Head of Hotel.


  • Ensure allocations of cleaning rooms for the Room Attendants
  • Ensure rooms are being cleaned to set standards
  • Ensure rooms are being cleaned in line with timing standards for departure / arrival
  • Ensure that clean rooms are updated into the system as ready for re-selling
  • Ensure that the appearance of Room Attendants are maintained.
  • Maintain bedroom and corridor standards
  • Liaise with Front Office regarding room allocation and changes, early arrival, guest special requests and room moves.
  • Report faults in rooms and corridors and follow up with maintenance
  • Ensure that staff have the correct cleaning detergents and cleaning cloths and are using them as trained
  • Train new and existing attendants and housemen as well as to guide and coach them
  • Encourage and support team work
  • Evaluate performance and productivity and maintain staff turnover
  • Communicate effectively with all departments.
  • Ensure Room Attendants manages trolleys and packs them neatly with all the correct guest supplies.
  • All working equipment is clean and stored accordingly.

Staff Management:

  • To provide effective leadership through professional man-management and encouragement of all subordinates
  • To ensure housekeeping staff are fully adherent of the Club’s rules and regulations and that they are being upheld at all times
  • To ensure that training is implemented and maintained according to hotel policies
  • To maintain effective working relationships with line staff and fellow superiors
  • Any reasonable task as requested by the Head of Hotel


  • Secondary level and above
  • Good supervisory skills as well as a team player
  • Working knowledge of operating cleaning equipment
  • Knowledge of cleaning and sanitation products, techniques and methods
  • Good physical stamina and mobility
  • Attention to details, honest and reliable
  • Able to work shifts, weekends and public holidays

The Jackpot Cashier shall report to the Jackpot Officer / Executive / Manager and assist in carrying out the day-to-day Jackpot operations. The duties of the Jackpot Cashier are to perform Registration and Cashiering roles, as well as provide good Customer Service during each shift.



  • Check Member’s Membership Status
  • Check Member’s One-Time Consent Form to perform NCPG Exclusion Status-Check
  • Check Member’s NCPG Exclusion Status
  • Sign-In Member / Staff / Contractors upon entry
  • Sign-Out Member / Staff / Contractors upon exit


  • Check and Validate TITO Tickets Before Payment
  • Make Payment to Member After Validation of TITO Tickets
  • Handle Other Payment Matters
  • Monitor and Account for Cash Float Periodically
  • Perform Opening, Closing and Handing-Over of Cashier Shifts
  • Assist in Jackpot Collections

Customer Service

  • Attend to Member’s Queries on Fruit Machines
  • Respond and Resolve Member’s disputes
  • Rectify Common Machine Faults
  • Attend to Big Win, Cancel Credit and Short-pay Matters
  • Check on Left-Over Tickets / Credits at the end of Jackpot Operating Hours
  • Offer a First-Drink to Each Incoming Member and Order Refreshments for Regular Members
  • Housekeeping in Jackpot Room


  • PC literate preferred
  • Tactful in dealing with members/guests
  • Good interpersonal and communications skills
  • Willing to work 2 shifts, weekends and public holidays

The Jackpot Cashier can be assigned, and shall be expected to perform, additional tasks not listed in the above by the Jackpot Officer / Executive / Manager.


  • To expand the new golfing membership base
  • Performs membership data entries and creations, which is not limited to membership-related tasks such as maintaining membership records and filings, updating membership schedules and bringing in membership sales
  • Responsible for extracting membership data and reports, updates feedback reports or any other related reports required from time to time
  • Handles emails, phone calls and walk-ins for prospects and members
  • Develop, plan, manage and take ownership of the overall end-to-end planning and execution of events and activities, including cross-teams collaboration related to the events and activities to achieve business growth objectives.
  • Co-ordinate and ensure the smooth execution of programmes/events, including providing orientation and guidance to staff involved in programmes/events
  • Work closely with Marcom/Membership in relation to marketing and promotions
  • Any other duties as assigned by HOD/RO


  • Diploma, preferably in events
  • At least 2 years of relevant work experience in a similar capacity and/or events management industry, a plus if knowledge in golfing.
  • Excellent communication, interpersonal, customer service skills and administrative skills
  • Good to have some form of presentation, selling and negotiation skills
  • Meticulous and detail-oriented
  • Able to multi tasks, meet targets and tight deadlines
  • Proficient in Microsoft Excel, Word and PowerPoint
  • Initiative, able to work in a fast-paced environment and be able to work well independently and as a team
  • Able to work on occasional weekends (including Public Holidays)

(Please call respective contact numbers for further enquiries)

1. Banquet/Stewarding
• Service Crew (Banquet)
• Stewarding Assistant (Dish-washer)
Tel: 6750 2221/146

2. Social & Recreation
• Social & Recreation Assistant
Tel: 6750 2121/119