You will assist the F&B Operations Manager in overseeing banquet functions such as seminars, conferences, events, weddings etc and handling of matters relating to banquet operations.

Responsibilities:

Your primary role includes but is not limited to:

• Assist in the organizing of set up and break down function rooms.
• Ensure delivery of banquet services are in accordance to departmental standards and procedures.
• Maintain organization of banquet service areas, ensure that all service and storage areas are kept up to the standard of cleanliness and safe at all times.
• To be on the floor during the assigned shifts or peak period, assist and manage the captains/servers, ensuring efficiency and that guests are satisfied with the service deliverables.
• To lead, brief and de-brief service staffs on the required standard operating procedures, including application of necessary precautions for food safety and hygiene.
• Ensure timely reporting of any complaints or incidents to your Reporting Officer.
• Constantly maintain and keep abreast with the knowledge of F&B services.
• Perform any other duty as required by the Management from time to time.

Requirements:

• G.C.E. ‘N’/'O' Levels and above.
• 1 to 2 years of experience in servicing of banqueting and conference events.
• Good interpersonal communication skills and customer oriented with a can-do attitude.
• Hands on with good planning and organizational skills.
• Ability to lead, supervise and work cohesively with a team of service staff.
• Cheerful and outgoing disposition.
• Able to work on shifts, weekends and public holidays.

• Wash pots, pans, glassware, dishes, flatware as soon as possible after use to prevent food particles sticking on them upon drying
• Sort used crockery and place in proper rack to avoid clashing, causing cracking and chipping
• Scape food remnants from crockery which might clog machine and cause more detergent usage
• Dry crockery thoroughly before stacking as moisture will cause damaging friction on   the plates
• Pile crockery according to the type for easy reference and staking onto the trolley
• Place chipped or cracked crockery and cutlery aside immediately
• Control temperature of dish washing machine
• Maintain cleanliness in dishwashing and kitchen area
• Polish, sort and store cleaned flatware
• Change garbage bag when it is half full
• Sweep and mop kitchen floor during down time
• Dispense cleaned operating equipment to kitchen as required
• Assist to clean hot box after each usage
• Clean dish washing machine
• Ensure that machines are properly maintained
• Report to Supervisor if machine needs repair

Requirements:

• Physically fit and able to be on feet for long hours
• Experience not necessary as training will be provided
• Able to work rotating shifts, weekends and holidays

The Incumbent will need to support the Sales Team by handling administrative tasks, managing client communication and ensuring the smooth operation of sales process and maintaining detailed records.

Responsibilities:

• Assist on day-to-day administrative tasks
• Maintain accurate and organized records of client information
• Assist in generating sales reports, tracking performance metrics
• Support sales team in conducting site inspections
• Maintain and update client database, ensuring all information is accurate and up to date
• Answer sales hot line, handling banquet phone/email enquiries, booking of venues on behalf of Sales Managers
• Filling of correspondences, organizing of passed event orders 
• Preparing of menu cards, VIP name tent cards etc
• Raise purchase requisitions for sales related items
• Compile Change of Log, weekly/monthly forecast to respective departments

Requirements:

• Minimum GCE ‘O’ Level/A Level/Diploma/Tertiary Education
• Minimum 1 to 2 years’ administrative experience
• Presently holding similar position in other hotels/clubs, an added advantage
• Experience in Food and Beverage/Hospitality related field preferred
• Computer Software (Microsoft etc)
• Good administrative, planning and organization Skills
• Fluent spoken & written English
• Being bilingual would be an advantage